Secretaries’ opinions on the benefit and challenges of information and communication technology pdf

 TABLE OF CONTENTS

TITLE PAGE i

CERTIFICATION                             iii

DEDICATION                                 iv

ACKNOWLEDGEMENTS              v

TABLE OF CONTENT                   vi

LIST OF TABLES                           ix

ABSTRACT                                           x

CHAPTER ONE: INTRODUCTION

Background to the Study.                   1

 Statement of the Problem                 5

Purpose of the Study                          6

Research Questions                           6

Hypotheses                                      6

Significance of the Study                   7

Scope of the Study                             8

CHAPTER TWO: LITERATURE REVIEW

Theoretical Framework 9

Conceptualization of Secretaries 11

Secretaries and ICT 15

Information and Communication Technology 19

Challenges of Information and Communication Technology. 23

Review of Empirical Studies 26

Summary of Literature Reviewed 28

CHAPTER THREE: METHODOLOGY 

Design of the Study 30

Population of the Study 30

Sample and Sampling Technique 31

Instrumentation 31

Validity of the Instrument 31

Reliability of the Instrument 31

Method of Data Collection 32

Method of Data Analysis 32

CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND DISCUSSION

Bio-data 33

Answering the research questions 34

Hypotheses testing 36

Discussion of findings 37

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION

Summary 39

Conclusion 40

Implication of the Study 40

Recommendation 40

Suggestion for Further Studies 41

Limitation of the Study 41

References

Questionnaire

 LIST OF TABLES

Table 1: Percentage Distribution of Respondents by Sex

Table 2: Mean and Standard Deviation on Secretary’s’ opinion on the benefit of information and communication technology

Table 3: Mean and Standard Deviation on Secretary’s’ opinion on the challenges of information and communication technology

Table 4: t-test analysis on male and female secretaries opinion 0n the benefit of information and communication technology.

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